FAQ
We provide a range of consulting services tailored to support your business needs. Our core areas of expertise include project management, business and process analysis, change management and communications, as well as general business support—such as administrative services, documentation, and more.
Whether you’re looking for short-term, project-based support or a longer-term operational partnership, we’re here to help.
We have work in Telecommunications, Technology, Healthcare, Public Sector, Education, Real Estate / Construction, Gaming and Technology. That said, we believe that our skills are portable and applicable to other areas and welcome clients from any industries
We’ve been in business since 2019, proudly delivering reliable project management and consulting services to our clients ever since.
Absolutely. We are happy to provide references until you are satisfied and confident in proceeding with us.
Pricing & Engagement
We offer flexible billing options based on the structure of the engagement. For hourly or time-and-materials projects, we typically invoice on a bi-weekly or monthly basis, with detailed time tracking and breakdowns provided for full transparency.
For fixed-cost projects, we usually set up milestone-based billing tied to project phases or deliverables.We also offer retainer-based agreements for ongoing support or advisory services, which can provide clients with consistent access to our team at a predictable monthly rate.
We offer flexible pricing models based on the needs of each engagement. Depending on the project, we can work on either an hourly time-and-materials basis or a fixed-cost project structure.
Our rates are influenced by several factors, including the type of project, the expertise required, and the resources assigned. That said, we’re mindful of our clients’ budgets and always aim to find a pricing approach that works for both sides.
Because we’re not a large corporation with heavy overhead costs, we’re able to remain agile and cost-effective—delivering high-value services without unnecessary markups. This allows us to provide quality work with a more personalized and efficient approach.
Approach & Process
Yes—we absolutely assist with implementation. We believe in being hands-on partners, not just advisors. We work closely with your teams to put plans into action, troubleshoot in real-time, and ensure successful outcomes.
Depending on the engagement, deliverables may include:
- Current state assessments and gap analyses
- Strategic roadmaps and recommendations
- Detailed process documentation
- Communications and change plans
- Implementation support plans
We ensure all deliverables are clear, practical, and easy to apply within your organization.
Project timelines vary based on scope and complexity. Some projects wrap up in a few weeks, while others span several months. We’ll work with you to define a realistic timeline upfront, with clear milestones and checkpoints.
We never use a one-size-fits-all approach. Every engagement begins with a deep understanding of your unique context, culture, and goals. From there, we tailor our methodology, tools, and team to fit your specific needs, timelines, and internal capabilities.
Our process is collaborative and structured to deliver real results. It typically includes the following phases:
Discovery – We take time to understand your business, goals, and challenges through stakeholder interviews and data review.
Analysis – We dive deep into your current state, identifying gaps, risks, and opportunities.
Recommendations – We present actionable, tailored strategies aligned with your business objectives.
Implementation – We don’t just advise—we actively support execution, ensuring your initiatives are successful.
Team & Communication
Clear, proactive communication is a priority. We establish a communication plan at the start of every engagement, including roles, responsibilities, and feedback loops. We also use collaborative tools to ensure everyone stays informed and aligned throughout the project.
We tailor the cadence to your preferences—typically, this includes weekly or bi-weekly check-ins, plus milestone reviews. We also provide ongoing updates via email, project dashboards, or collaborative tools like Slack, Teams, or Trello.
You’ll work directly with experienced consultants matched to your project’s needs. We assign a dedicated point of contact to ensure consistency, along with any specialists required. Our team combines expertise with a collaborative, client-first mindset.
Outcomes & Risk
Yes, we’re happy to sign NDAs and provide formal service agreements to ensure mutual trust, transparency, and legal clarity. We’re committed to building strong, secure partnerships from day one.
Client satisfaction is incredibly important to us. We’re committed to open communication and continuous improvement. If something isn’t working, we’ll address it promptly and adjust course as needed. Our goal is to ensure you’re getting the value you expect—and more.
We work with you to define success metrics at the outset—whether that’s increased productivity, cost savings, user adoption, or improved workflows. We use both quantitative and qualitative feedback to assess performance and impact throughout the engagement.
You can expect actionable insights, streamlined processes, improved efficiency, and a clear path toward your goals. Our work is rooted in delivering measurable value and helping your team build capability for the future.